Stephen's Success Story: How AutoLeap Transformed Raptor Pro Mechanics
Discover how AutoLeap helped Stephen grow his 2-bay shop into a 5-bay business with this inspiring success story. Learn how simple software changes made a big difference!
Introduction
About three years ago, AutoLeap called me and asked if I wanted to try out this new software that was packed full of features and was going to make life way better… and it was obvious to me that it was like the program I needed to bring me to the next level. Because it was going to do so many of the things that I had been wasting time doing, and it did a way better job than I was doing it.
![](/wp-content/uploads/2024/07/Group-5740.png")
Why AutoLeap?
- Saves time with automated tasks: Before using AutoLeap, Stephen was spending a lot of time on tasks like bookkeeping and parts management. AutoLeap's automation helped him save time by handling these tasks more efficiently, allowing him to focus on running and growing his shop.
- Improves efficiency in shop management: AutoLeap's software streamlined his shop's operations, making tasks like appointment management and job preparation easier for his employees. This improved efficiency ensured that the shop could handle more jobs effectively.
- Facilitates business growth and expansion: The software's ability to handle increased demand and support the shop's expansion by facilitating smoother operations and improved customer service helped Stephen’s shop grow from a small two-bay operation to one of the city’s largest independent shops.
We've gone from being a small five bays shop where it's like, it was just me doing everything, and now we ended up buying out our competition down the road, and we have a nice five bays shop, we've hired seven employees, and our customer base has exploded.
Key Benefits from AutoLeap
Streamlined customer communication
AutoLeap enables seamless communication between the shop and its customers through features like sending invoices and two-way chat. This enhances customer satisfaction and fosters relationships.
Enhanced appointment management
AutoLeap's appointment management tools help technicians efficiently organize their schedules and prepare for upcoming jobs. Now, repair orders are completed in a timely manner, leading to improved overall efficiency.
Improved organization and coordination
AutoLeap provides tools for organizing tasks, assigning responsibilities, and coordinating efforts among staff members. This improves overall shop organization and ensures that everyone is on the same page.
Streamlined customer communication
Enhanced appointment management
Improved organization and coordination
Our sales from three years ago, when we started using AutoLeap, till now, have grown by 1,400% in three years, which is insane.
Why Raptor Pro Mechanics' Employees Love AutoLeap
Efficient Scheduling
“AutoLeap is helpful as a tech because it lets me keep track of my appointments coming in, so I can prepare for the jobs I have.”
User-Friendly Interface
“It's really easy for me to look when people are picking up their vehicles. I know who's coming in, and who has outstanding invoices. I can pull up your work order.”
Transparent Service
“I’m able to upload photographs and images. Keep my technicians on task. I can take a tablet with me on their online website app, view current operations and current jobs.”
