Effective date: September 30, 2020

AutoLeap Incorporated (“AutoLeap“, “we”, “us” or “our“) is committed to protecting the privacy and confidentiality of personal information in our custody and control. This Privacy Policy explains how we collect, use, disclose and protect the personal information in connection with our website (the “Site“), software tools and related services (together with the Site, the “Services“).

This Privacy Policy is effective as of the Effective Date listed above. We may make changes to this Privacy Policy from time to time. When we do, we will post the revised Privacy Policy on our Site. By continuing to use our Services after any changes are made to this Policy, you are accepting the changes to the Policy.

Our Services help auto repair shops (“Clients“) manage their business and operations. In providing our Services, we collect personal information relating to Clients and their owners, employees and representatives (“Client Data“). We also collect personal information relating to our Client’s customers (“Customer Data“). We process Customer Data on behalf of our Clients as their service provider. Our Clients are accountable for the Customer Data that we process on their behalf. If you are a customer of one of our Clients and have questions about how your Customer Data is handled, please contact the Client directly.

Collection and Use of Personal Information

You can visit our Site without providing any personal information.

If you contact us to request information about our Services, or with other inquiries, we will collect your name and contact information and any other information that you choose to provide. We use this information to respond to your request. We may also use this information to provide you with other information and materials that we think may be of interest to you.

If you choose to register for our Services as a Client, we will collect: business name, email address, physical address and telephone; other information about your business, such as size and type; payment card information, banking information or other information to process payments; user name and password; and information about the owners, employees and representatives of the business, such as name, email address, and telephone number.

We use this information to understand your needs and provide our Services, process payments, improve our products and services, provide you with information about products, services, information and events that may be of interest to you, meet our legal and contractual obligations and otherwise as permitted or required by law.

If you choose to apply for financing options made available by third party partners through our Services, we may collect information on behalf of these partners, such as your name and contact information, gender, date of birth and other information necessary for these partners to assess your financial situation and eligibility for their services.

Information We Collect Automatically

We automatically collect information about your computer or mobile device when you visit our Site. This information may include your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the webpage and the webpage(s) you access (as applicable).

We may also use cookies and similar tools to improve your experience on the Site. Cookies are small text files placed on your device when you visit a website, in order to track use of the site and to improve your user experience. For example, we use cookies to remember your log-in session so you can move easily within the Site, and to track the number of unique visits to our Site. Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. Please note however that, by blocking or deleting cookies, you may not be able to take full advantage of the Site.

We work with Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the website and report on activities and trends. You can learn about Google’s practices by going to, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at

We also use Google’s advertising services to collect and access certain demographic and internet data about your visits to our Sites and third-party websites. We use this information to better understand your needs and preferences, and to provide you with advertising that is customized to your inferred interests and preferences. You may opt out of these Google advertising features by using Google’s ad settings or by installing the Google opt-out browser add-on.

We also work with other third-party advertisers and networks in connection with online advertising. These entities may use cookies and similar tools to track your activities on our Site and on other websites in order to serve you with advertising that is tailored to your inferred interests. You may visit the Digital Advertising Alliance (“DAA”) consumer choice page at, for information about opting out of targeted advertising and the choices you have regarding information circulated among DAA companies. You may also visit the Network Advertising Initiative (“NAI”) consumer opt-out page at for information about opting out of targeted advertising and the choices you have regarding information circulated among NAI members. Please note that when using these ad industry opt-out tools, you may need to execute the opt-out on each browser or device that you use. Opting out does not mean you will stop receiving ads through our Site or on other websites. You may continue to receive ads, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you opt-out on the DAA or NAI websites, your opt-out may not be effective.

Currently, AutoLeap’s systems do not recognize browser “do-not-track” requests.

Disclosure of Personal Information

We may transfer personal information to service providers that provide certain services on our behalf, such as data hosting and processing, marketing, analytics, information technology services and payment processing. Some of these service providers may be located outside of your country of residence, including in Canada and the United States.

We may disclose personal information to parties in connection with a corporate transaction, such as a sale, financing or other disposition of all or part of our business or assets, for the purposes of evaluating and/or performing the transaction. Our successors and assigns may collect, use and disclose personal information as described in this Privacy Policy.

We may disclose personal information with your consent or as otherwise permitted or required by laws applicable to us or our service providers, including to comply with a subpoena or warrant, to law enforcement in connection with an investigation, to protect our rights and the safety and security of our employees, and to enforce our agreements and collect debts owed to us.

Our Clients will have access to Customer Data relating to their own customers. We are not responsible for our Client’s handling of Customer Data. If you are a customer of a Client and have questions about how your Customer Data is handled, please contact the applicable Client directly.

De-Identified Data

We use the information we collect, including Client Data, Customer Data and data collected automatically through tools such as cookies, to create de-identified data that cannot be associated with, or used to identify, a Client, user or customer. We may use, share and sell de-identified data with third parties for any lawful purpose, including to improve products or services, create new products or services and for research and marketing purposes.

Retention of Personal Information

Personal information is maintained on our servers or those of our service providers and is retained as long as necessary for the fulfilment of the purposes for which it was collected, in accordance with prudent business practices on general document retention, or as otherwise required by law.


We protect personal information using safeguards that are appropriate to the sensitivity of the information. These safeguards may include measures to protect against unauthorized access, alteration, disclosure or destruction of personal information. However, please be aware that no security measures can provide absolute security. We make no representation or warranty that personal information will not be stolen or accessed without authorization.

Your Choices

By providing us with personal information or otherwise using our services, you consent to the collection, use and disclosure of your personal information as described in this privacy policy. If you provide us with personal information relating to a third party (for example, if you are a Client and you provide us with Customer Data) we will assume that you have obtained all necessary consents from the third party to provide their personal information to us for the purposes described in this privacy policy.

You may unsubscribe from our promotional email communications at any time by using the unsubscribe feature included in those messages. Please note that if you unsubscribe from our promotional email communications you may still receive transactional or business-related communications from us.

You may withdraw your consent to our collection, use or disclosure of your personal information at any time, subject to contractual and legal restrictions, by writing to us as described below. Please note that if you withdraw your consent, we may not be able to provide some or all of our services to you.

Access and Correction

You may request access to or correction of your personal information in our custody or control, by writing to us as described below. Your right to access and correct your personal information is subject to applicable legal restrictions. We may take appropriate steps to verify your identity before providing access or making corrections. Please note that if you are a customer of one of our Clients, you must make all such requests directly to the applicable Client.

Children’s Privacy

Our Services are intended for individuals over the age of majority. Our Services are not designed for, directed at, marketed to, nor intended for, children under 13 years of age. AutoLeap does not knowingly collect any information, including personal information, from children under 13 years of age. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems, and/or we will destroy or otherwise properly dispose of any copies of such information.

Third Party Links

Certain parts of our Services may have links to third-party websites or other third-party services. These links are provided as a convenience only. We have no control over these third-party websites or services and these websites and services are not governed by this Privacy Policy. We recommend that you review the privacy policy of any third-party website or service.


Please direct all questions, inquiries and requests to

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