The Shop Management Show, AutoLeap’s new podcast, returns with part two of an industry discussion on the future of auto repair.
How can a busy shop owner keep up with the latest industry news? What value does continuous staff training have for an auto repair business?
We discussed these topics and much more with an industry pro.
Recap from episode 31
In episode 31 of The Shop Management Show, I was thrilled to be joined by Alan Beech, President of Beech Consulting.
Alan and I discussed:
- Adopting an open mindset for industry change
- Evolving the direction of your shop
- Financial considerations for emerging tech
- And much more
Let’s recap some episode highlights.
Keeping up on industry trends
As a shop owner, you have your hands full! Keeping up with the latest industry news and evolving trends can take time.
But you can still find creative ways to stay in touch with these developments. Alan recommends becoming a part of trade associations or performance groups. Or join a national organization that aligns with your shop’s values. When you have a community, you can share updates back and forth.
Additionally, Alan mentions there are plenty of fantastic industry resources available. Find extra time to listen to podcasts, read articles, and tap into the automotive industry news cycle. Keeping up will help you stay on top of new regulations and adjust your shop’s approach as the market changes.
The value of consistent staff training
Alan reminds us that techs can’t excel long-term without quality business support and external input.
While you may make it through a year unscathed with that approach, he says it will eventually catch up to your business and prove costly.
Instead, Alan recommends the following:
- Focus on the success of your technicians
- Require they complete regular training
- Enable them with quality equipment
- Create a healthy shop environment
Easier said than done, right? But investing time, money, and resources in each area will generate a positive chain reaction for your auto repair business. Your staff will stick around and deliver quality work. In turn, customers will appreciate the positive attitudes they observe in your shop and the quality service you provide.
Closing thoughts
Subscribe to the Shop Management Show today! The podcast is available on Apple Podcasts, Spotify, and other popular streaming services.
