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Increasing Profitability Through Outstanding Courtesy Inspections
- Thursday, January 16, 2025
- 2 PM EST / 11 AM PST
Guest Speaker
Greg Marchand
COO, ShopPros
Join us for this one-hour webinar tailored for auto repair shop owners and service advisors. Discover how to unlock the full potential of your courtesy inspection program and turn it into a profit-driving powerhouse. Learn advanced sales techniques, understand the customer buying process, and discover the importance of relationship building to drive customer loyalty and long-term success.
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Don’t miss this opportunity to elevate your customer service approach and increase your shop’s profitability!
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Attendees will also get an exclusive look at AutoLeap’s Next-Gen Digital Vehicle Inspection (DVI) and how it can revolutionize your shop’s operations.
Meet your speakers
Greg Marchand is an author, coach, and passionate educator. As COO of ShopPros, a former shop owner, Toyota business consultant, and college teacher, Greg is deeply committed to the health and sustainability of the automotive industry. Greg designs and delivers knowledge-rich, engaging automotive service and sales curricula for instructor-led and virtual instructor-led training programs delivered throughout the U.S., Canada, and Europe.
He leads ShopPros as COO, driving innovative solutions and support for automotive professionals worldwide. He has also served as Special Advisor to the President of Kia Motors Adria Group, overseeing all aspects of new vehicle distribution, sales, and service support across eight Central European countries. As a pioneer in innovation, Greg has introduced the first AI-driven virtual coach in the marketplace, providing cutting-edge support to automotive professionals.
His spare time is spent fishing, skiing, and ice climbing. Greg holds an undergraduate degree in Automotive Technology and an MBA in Organizational Sustainability.
He leads ShopPros as COO, driving innovative solutions and support for automotive professionals worldwide. He has also served as Special Advisor to the President of Kia Motors Adria Group, overseeing all aspects of new vehicle distribution, sales, and service support across eight Central European countries. As a pioneer in innovation, Greg has introduced the first AI-driven virtual coach in the marketplace, providing cutting-edge support to automotive professionals.
His spare time is spent fishing, skiing, and ice climbing. Greg holds an undergraduate degree in Automotive Technology and an MBA in Organizational Sustainability.
Greg Marchand is an author, coach, and passionate educator. As COO of ShopPros, a former shop owner, Toyota business consultant, and college teacher, Greg is deeply committed to the health and sustainability of the automotive industry. Greg designs and delivers knowledge-rich, engaging automotive service and sales curricula for instructor-led and virtual instructor-led training programs delivered throughout the U.S., Canada, and Europe.
He leads ShopPros as COO, driving innovative solutions and support for automotive professionals worldwide. He has also served as Special Advisor to the President of Kia Motors Adria Group, overseeing all aspects of new vehicle distribution, sales, and service support across eight Central European countries. As a pioneer in innovation, Greg has introduced the first AI-driven virtual coach in the marketplace, providing cutting-edge support to automotive professionals.
His spare time is spent fishing, skiing, and ice climbing. Greg holds an undergraduate degree in Automotive Technology and an MBA in Organizational Sustainability.
He leads ShopPros as COO, driving innovative solutions and support for automotive professionals worldwide. He has also served as Special Advisor to the President of Kia Motors Adria Group, overseeing all aspects of new vehicle distribution, sales, and service support across eight Central European countries. As a pioneer in innovation, Greg has introduced the first AI-driven virtual coach in the marketplace, providing cutting-edge support to automotive professionals.
His spare time is spent fishing, skiing, and ice climbing. Greg holds an undergraduate degree in Automotive Technology and an MBA in Organizational Sustainability.
