Webinar Recap: Don’t Let Parts Ordering Slow Down Your Shop

Keeping your shop’s inventory stocked at all times is no easy feat! But with the right technology, it can be done. 

Table of Contents

We recently brought in two special guests to help your shop streamline its parts ordering experience. Our webinar session featured Jake Benson, Director of Strategic Accounts at PartsTech supported by Adam Satow, VP of Customer Success at AutoLeap. 

Together, they addressed:

  • What is PartsTech?

  • How is it different from other parts ordering tools?

  • How can you use the tool to the best of its ability?

  • How does PartsTech integrate with AutoLeap? 

  • And much more

Let’s dive in! 

» Want to grow your auto repair business? Click here to schedule a demo.

What is PartsTech?

PartsTech is the only parts ordering platform that brings both parts and tires onto the same platform. This gives shops the ability to look up all aftermarket parts suppliers and tire suppliers from one place. 

Why AutoLeap & PartsTech?

AutoLeap and PartsTech share a common goal: help auto repair shops operate more efficiently. 

Specifically, AutoLeap does this by focusing on four areas:

  1. Increased car count

  2. Improve customer experience

  3. Diagnosing ARO and RO building

  4. Reporting and business intelligence

Similarly, PartsTech focuses on making the parts ordering process more efficient. Ultimately, this will make RO generation more efficient for shops. 

Clearly, there’s a major overlap between objectives for the two tools. Together, they offer an end-to-end shop management experience. 

AutoLeap’s integration with PartsTech enables you to conduct your parts search within the AutoLeap platform. You’re able to look up parts right when your technicians work on ROs. Easily add parts from PartsTech without having to go to multiple websites or call half a dozen suppliers just to assemble one RO. 

» Want to view the full webinar session? Watch the recording here.

Your staff, customers, and bottom line need parts ASAP

Additionally, Adam discussed how AutoLeap customers make more gains when they integrate with PartsTech for parts ordering. Together, they can allow you to: 

  1. Analyze your shop metrics: Use your shop analytics to discover most popular services.

     

  2. Set up canned jobs for top services: Speed up RO creation and parts ordering with canned jobs for popular repairs.

  3. Search for parts from one place: Look up multiple vendors and find the best choice in seconds to add to your RO.

How is PartsTech different?

Industry-leading parts data catalog

What differentiates PartsTech from other parts ordering tools is the accuracy of parts availability and how regularly it’s updated. The team has spent 12 years building their own proprietary parts catalog. 

Here’s what they’ve achieved:

  • One day live-to-site time: Suppliers and platforms update their products all the time. Even a simple name or code change could make it impossible for shops to find the right parts. That’s why PartsTech ensures all changes go live within a day. 

  • Over two billion records: They’ve fulfilled over two billion records and counting.
     
  • Over 5K brands & growing: PartsTech regularly adds new brands to its catalog, making sure auto shops get access to as many options out there as possible.

  • Over 15 million parts: Their listings include over 15 million parts to choose from.

But how does this boost efficiency?

If your measure of success is the number of ROs you complete every day, how can you improve it?

You’d want to:

a. Speed up the time it takes to finish an RO so you can take on more
b. Make sure every RO is accurate so you don’t compromise on profit

Speed and accuracy are both important. If an RO is taking you 30 to 40 minutes, you’ll only be able to do a handful of them during regular business hours. If your ROs have errors in them, the back and forth will kill your entire profitability of the day.

Top challenges facing shops

Automotive Research Inc. conducted a survey that showed the top 10 challenges in auto repair for 2023. 

Their list of challenges included: 

  • Finding affordable parts
  • Getting parts on time
  • Decreasing parts quality
  • Dealing with parts shortage

This again underscores how important it is to improve your parts ordering workflows. 

PartsTech partners with AutoLeap to help shops gain this competitive edge. Together, they’re able to let shops:

  1. Search better: Browse through over 70 parts dealers on the platform. PartsTech allows shops to regularly order from as many suppliers as they’d like.

  2. Compare prices: Order from suppliers that offer the best rates to maintain your profit margins. Compare quality and brands as well.

  3. Include the best parts in your ROs: The vast collection lets you pick the best parts so you’re able to provide complete customer satisfaction. 

  4. Save time: Save hours spent on manually searching for parts to order. Easily add them to your ROs and place orders right from within the AutoLeap app. 

  5. Set up canned jobs: Canned jobs save you the trouble of finding the same parts again and again for popular services.

  6. Free up time for customer interactions: One of the most common customer complaints is that the service advisor or shop tech didn’t take the time to explain the repairs in detail to them. More often than not, this is because shops are just too busy on their ROs. This leaves little time for sitting down with each customer and working with them through their car troubles. Better shop efficiency lets you invest more time in personalized interactions.

» Looking to transform your shop? Discover how AutoLeap can help.

Closing thoughts

AutoLeap’s integration with PartsTech enables your shop to order better parts, keep your prices competitive, and decrease RO creation time. These gains help free up more time so you can take on more customers and offer personalized service. 

This is a direct way to improve your overall shop operations and boost profits. Check out the full webinar session for more details! 

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