The Shop Management Show, AutoLeap’s new podcast, is back for part two of our discussion on creating a winning shop culture.Â
How can a shop overcome lapses in team communication? What team-building exercises can a shop owner run to bring their employees together? We spoke with an industry expert for answers.Â
Recap from episode twelve
In The Shop Management Show’s twelfth episode, I was thrilled to be joined by Greg Marchand, COO of ShopPros.
Greg and I discussed:Â
- Dealing with communication breakdownsÂ
- Team-building shop exercisesÂ
- Recognition programs for employees
- And much moreÂ
Let’s get into some conversation highlights! Â
On the importance of daily huddles in your shop
How does your team communicate before a busy day in the shop?Â
Greg encourages you to have a daily huddle in the morning before activity ramps up! It doesn’t have to run long. Even five minutes can help you get aligned on goals and address concerns. But stay consistent.Â
If you aren’t able to attend the daily huddle, have someone else run it. It’s critical to empower your team with these responsibilities. It will build a sense of empowerment and belonging throughout the shop.Â
How to recognize your employees
We all appreciate recognition! But employees are more used to hearing from leadership when they do something wrong. Avoid this dynamic.Â
Greg calls out the importance of regular employee recognition in your shop. It doesn’t have to cost a lot of money or take up time. Even simple acknowledgments can make a big difference in creating a winning shop culture.Â
Here are some tips Greg shares to ramp up your employee recognition efforts:Â
» Looking to transform your shop? Discover how AutoLeap can help.
Closing thoughts
Download this episode and learn how to create a winning shop culture.Â
Subscribe to the Shop Management Show today! The podcast is available on Apple Podcasts, Spotify and most popular streaming services.
