The Shop Management Show, AutoLeap’s new podcast, is back for part two of a discussion covering the unique management challenges of auto repair shop owners.Â
What can you do to position your techs for success? How can you evolve your shop’s services to prepare for electric vehicles?Â
We spoke with an experienced shop owner for answers.
Recap from episode 27
In episode 27 of The Shop Management Show, I was thrilled to be joined by Julio Sanchez, Owner of Total Automotive Services.Â
Julio and I discussed:Â
- Planning for the future with a family-owned businessÂ
- Preparing for shop growth using AutoLeapÂ
- Determining the type of shop owner you want to beÂ
- And much moreÂ
Let’s get into some episode highlights!Â
Positioning your technicians for success
Julio mentions that managing his techs in the shop is a balancing act. On one hand, he needs to maximize production. But on the other hand, he must also account for potential burnout on his team.Â
So what is the solution? For Julio, he identifies what each tech on his team brings to the table. Then, he positions them to thrive in the areas they operate best in. For example, he won’t put his most skilled tech on easier maintenance tasks like oil changes. Instead, he’ll assign them the more complex repair orders.Â
This thoughtful approach benefits Julio, his customers, and his employees. A win-win!Â
Evolving your shop services for EVs
Electric vehicles (EVs) are here to stay. Julio recognizes this, acknowledging that’s where many industry investments are going.Â
Julio is taking proactive steps to prepare his shop for EVs. He’s now dedicating an area of his business to specialized service for brakes, tires, and suspensions.Â
Shops will likely work on fewer oil and filter changes when this emerging technology becomes mainstream. Anticipating where vehicle technology is headed factors into how Julio structures his auto repair business.Â
Closing thoughts
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