Podcast Preview (Episode 9): Day in the Life of a Mobile Mechanic (Part 1)

Day in the life of a mechanic

The Shop Management Show, AutoLeap’s new podcast, is back with an exciting episode covering the mobile mechanic experience!

What is it like to branch out from a shop to launch a mobile mechanic business? How can a mobile mechanic earn customer trust during an on-location visit? 

Experience the AutoLeap Effect

We set out to answer these questions and learn from an established mobile mechanic.  

» Want to grow your auto repair business? Click here to schedule a demo.

Recap from episode nine

In The Shop Management Show’s ninth episode, I was thrilled to be joined by Nate Garcia, owner of Proformance Complete Auto Care. 

Nate and I discussed: 

  • Starting a mobile mechanic business
     
  • Earning trust with customers on location 

  • Pricing strategy for mobile mechanics 

  • Approach to travel and scheduling 

  • And much more

Let’s summarize some key takeaways. 

On how to approach travel as a mobile mechanic

Coordinating travel to customer locations is one of many unique challenges that a mobile mechanic deals with. 

Nate shares several scheduling and travel recommendations for a new mobile mechanic. Here are some tips to help you get started:

How to manage travel as a mobile mechanic

On the mobile mechanic approach to customer interactions

Another unique aspect of the mobile mechanic experience is the extra 1:1 time with customers. When you’re at their location working on their vehicle, you can expect to have a customer approach and ask you questions. 

Nate recommends embracing transparency with these interactions. Explain in depth what will happen with their vehicle. But avoid traditional mechanic lingo and break things down in a manner they will understand. 

It’s all about being approachable and friendly! Accept that a customer may want to watch you work on their vehicle. It all comes with the territory of running a mobile mechanic business. 

Quote from Nate Garcia on embracing transparency with customers as a mobile mechanic

» Looking to transform your shop? Discover how AutoLeap can help.

Closing thoughts

Leverage these podcast insights and Nate’s advice to grow your mobile mechanic business.

Subscribe to the Shop Management Show today! The podcast is available on Apple Podcasts, Spotify and most popular streaming services. 

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