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Discover how AutoLeap transformed Stones Auto Service, empowering them to serve more people within their community efficiently while significantly reducing admin time.
Stone’s Auto Service, based in Greenwood, Indiana, stands out as a unique not-for-profit garage. Founded by Charlie Polcher in 2016, this garage focuses on serving single mothers, widows, and the elderly in their community, offering automotive services at the cost of parts.
From simple oil changes to complex repairs, Stone’s Auto Service ensures their clients’ safety on the road, enabling them to carry out essential tasks like driving to work, school runs, and medical appointments without the burden of vehicle issues. With over 2,600 clients served, and a growing volunteer base, Stone’s Auto Service sought ways to scale and enhance efficiency.
AutoLeap has changed my life... It's made the biggest impact on how we work and in my personal life.
What really separated AutoLeap... was the time they spent with me to really understand what we needed... and having that partnership.
Before AutoLeap, administrative tasks consumed around five hours per week. With AutoLeap, this time is reduced to just 30 minutes, allowing more focus on serving clients.
AutoLeap's scheduling features enabled Stone's Auto Service to schedule appointments further in advance, reducing no-show rates and increasing weekly service capacity.
AutoLeap's invoicing functionality made payment processing much easier, resulting in a 25% reduction in outstanding balances month over month.
AutoLeap made a big difference in Charlie’s life by saving him time on admin tasks. With a full-time job, and volunteering, he could now spend quality time with his son and family.
AutoLeap has been the single most beneficial tool... It's made us be able to serve more people than we've ever been able to serve and all taking less time.
With AutoLeap’s reminders and easy cancellation process, clients appreciate the clear communication and ability to reschedule conveniently.
Clients find it easy to interact with Stone’s Auto Service through AutoLeap, making appointments, receiving updates, and paying invoices hassle-free.
AutoLeap’s features ensure transparency in service, from scheduling to invoicing, instilling trust and confidence in Stone’s Auto Service among its clientele.
3405 Piedmont Rd NE , Suite 220, Atlanta, GA 30305
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3405 Piedmont Rd NE , Suite 220, Atlanta, GA 30305
333 Bay St . #2400, Toronto, ON M5H 2T6 , Canada
Copyright AutoLeap Inc. All Rights Reserved.
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