Effective date: September 30, 2020
Our Services help auto repair shops ("Clients") manage their business and operations. In providing our Services, we collect personal information relating to Clients and their owners, employees and representatives ("Client Data"). We also collect personal information relating to our Client's customers ("Customer Data"). We process Customer Data on behalf of our Clients as their service provider. Our Clients are accountable for the Customer Data that we process on their behalf. If you are a customer of one of our Clients and have questions about how your Customer Data is handled, please contact the Client directly.
Collection and Use of Personal Information
You can visit our Site without providing any personal information.
If you contact us to request information about our Services, or with other inquiries, we will collect your name and contact information and any other information that you choose to provide. We use this information to respond to your request. We may also use this information to provide you with other information and materials that we think may be of interest to you.
If you choose to register for our Services as a Client, we will collect: business name, email address, physical address and telephone; other information about your business, such as size and type; payment card information, banking information or other information to process payments; user name and password; and information about the owners, employees and representatives of the business, such as name, email address, and telephone number.
We use this information to understand your needs and provide our Services, process payments, improve our products and services, provide you with information about products, services, information and events that may be of interest to you, meet our legal and contractual obligations and otherwise as permitted or required by law.
If you choose to apply for financing options made available by third party partners through our Services, we may collect information on behalf of these partners, such as your name and contact information, gender, date of birth and other information necessary for these partners to assess your financial situation and eligibility for their services.
Information We Collect Automatically
We automatically collect information about your computer or mobile device when you visit our
Site. This information may include your IP address, browser and device type, access times,
the web page from which you came, the regions from which you navigate the webpage and the
webpage(s) you access (as applicable).
We also use Google's advertising services to collect and access certain demographic and internet data about your visits to our Sites and third-party websites. We use this information to better understand your needs and preferences, and to provide you with advertising that is customized to your inferred interests and preferences. You may opt out of these Google advertising features by using Google's ad settings https://www.google.com/settings/ads or by installing the Google opt-out browser add-on.
Currently, AutoLeap's systems do not recognize browser "do-not-track" requests.
Disclosure of Personal Information
We may transfer personal information to service providers that provide certain services on
our behalf, such as data hosting and processing, marketing, analytics, information
technology services and payment processing. Some of these service providers may be located
outside of your country of residence, including in Canada and the United States.
We may disclose personal information with your consent or as otherwise permitted or required by laws applicable to us or our service providers, including to comply with a subpoena or warrant, to law enforcement in connection with an investigation, to protect our rights and the safety and security of our employees, and to enforce our agreements and collect debts owed to us.
Our Clients will have access to Customer Data relating to their own customers. We are not responsible for our Client's handling of Customer Data. If you are a customer of a Client and have questions about how your Customer Data is handled, please contact the applicable Client directly.
We use the information we collect, including Client Data, Customer Data and data collected automatically through tools such as cookies, to create de-identified data that cannot be associated with, or used to identify, a Client, user or customer. We may use, share and sell de-identified data with third parties for any lawful purpose, including to improve products or services, create new products or services and for research and marketing purposes.
Retention of Personal Information
Personal information is maintained on our servers or those of our service providers and is retained as long as necessary for the fulfilment of the purposes for which it was collected, in accordance with prudent business practices on general document retention, or as otherwise required by law.
We protect personal information using safeguards that are appropriate to the sensitivity of the information. These safeguards may include measures to protect against unauthorized access, alteration, disclosure or destruction of personal information. However, please be aware that no security measures can provide absolute security. We make no representation or warranty that personal information will not be stolen or accessed without authorization.
By providing us with personal information or otherwise using our services, you consent to
the collection, use and disclosure of your personal information as described in this privacy
policy. If you provide us with personal information relating to a third party (for example,
if you are a Client and you provide us with Customer Data) we will assume that you have
obtained all necessary consents from the third party to provide their personal information
You may unsubscribe from our promotional email communications at any time by using the unsubscribe feature included in those messages. Please note that if you unsubscribe from our promotional email communications you may still receive transactional or business-related communications from us.
You may withdraw your consent to our collection, use or disclosure of your personal information at any time, subject to contractual and legal restrictions, by writing to us as described below. Please note that if you withdraw your consent, we may not be able to provide some or all of our services to you.
Access and Correction
You may request access to or correction of your personal information in our custody or control, by writing to us as described below. Your right to access and correct your personal information is subject to applicable legal restrictions. We may take appropriate steps to verify your identity before providing access or making corrections. Please note that if you are a customer of one of our Clients, you must make all such requests directly to the applicable Client.
Our Services are intended for individuals over the age of majority. Our Services are not designed for, directed at, marketed to, nor intended for, children under 13 years of age. AutoLeap does not knowingly collect any information, including personal information, from children under 13 years of age. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems, and/or we will destroy or otherwise properly dispose of any copies of such information.
Third Party Links
Please direct all questions, inquiries and requests to our Chief Operating Officer at Nader@autoleap.com