Canned services, or canned jobs or pre-saved services includes parts and labor associated with common repair work done. These are seen as ‘canned’ because they are routine and repeatable. These can be standardized in terms of time and cost for your shop. You can build canned jobs for services that are frequently done in your auto shop.
Reasons to Use Canned Jobs in Your Auto Repair Shop
1) Canned jobs save time
Your service advisor might be spending too much time writing estimates. Writing a well-organized repair quote that is easily understood by the customers can take a lot of time. From a few minutes to an hour. Hours are wasted in repetitive service writing. But with canned jobs, you can reduce that time to the click of a button.
2) Canned jobs improve customer satisfaction
Your auto shop always needs to focus on customer experience and boosting customer confidence. If they trust your shop and are satisfied, they are more likely to return. When you prepare and communicate your estimates properly, that plays a huge role in customer confidence. The more detail you provide and have clear expectations, the more satisfied the customer will be. But if you keep it vague, writing it in one line without any descriptions, the customer is likely to lose confidence in the auto shop.
3) Canned jobs tell you which jobs make your auto shop money
When you use the canned jobs feature of an auto repair software, it tells you which jobs are the most popular in your shop. It also tells you which services have the highest profitability. You get a detailed analysis of the best-seller services, and which get the most profit so you can also re-focus marketing on the right jobs. This can also give you insights on which recommended and upsell jobs did well, so you can re-strategize your upsell opportunities.
Smart vs. Normal Canned Job
Canned Job: This is the pre-saved job that includes labor and parts associated with the services being done. They will need to manually look up the correct labor and parts for the vehicle being serviced.
Smart Canned Job: Similar to normal canned jobs, it is a pre-saved job that includes labor and parts associated with service being done. But these parts and labor lines automatically look up the specific labor and parts needed for the vehicle on the estimate.
