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eBooks

Amplify 2024: Essentials of Success

Unlock a quick summary of 13 action-packed sessions from Amplify 2024, the largest auto repair virtual conference, on Essentials of Success.
  • Learn how to build a self-running, profitable shop
  • Discover brand strategies that drive lasting growth
  • Apply expert tactics to manage expenses and scale
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Key Takeaways

  • How to get your shop to run without you
  • Creating a brand positioning strategy for your shop
  • Embodying success as an auto repair shop
  • Expense management best practices for shop owners
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Featured Experts

Cassie Fields

President, AutoLeap

President at AutoLeap, an award-winning leader fostering high-performing cultures and championing women in business.

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Greg Marchand

Chief Operating Officer, ShopPros

Renowned automotive consultant and educator, passionate about the sustainable development of the automotive industry.

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"G" Jerry Truglia

Owner, Automotive Technician Training Services

G is recognized by the US Environmental Protection Agency as one of the foremost OBD II experts.

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Jimmy Lea

VP Business Development, The Institute for Automotive Business Excellence

VP of Business Development with extensive experience in shop consulting, known for transforming company culture and processes.

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Joel Farnsworth

Customer Success Manager, AutoLeap

Customer Success Manager, AutoLeap.

Joe Marconi

Business Development Coach, Elite

Esteemed multi-location auto shop owner and influential business coach with Elite Worldwide, enhancing industry standards.

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Kevin Vaught

Executive Council Member, Elite

Elite Worldwide Executive Council Member, leveraging decades of industry experience to mentor and improve auto repair businesses.

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Maryann Croce

Business Performance Coach & Speaker, Small Biz Vantage

Auto industry coach and speaker, specializing in empowering shop owners to overcome operational challenges for sustainable success.

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Michael Smith

Chief Strategy Officer, The Institute for Automotive Business Excellence

Chief Strategy Officer with over four decades of strategic business mentoring and advisory expertise across various industries.

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Murray Voth

Owner, RPM Training

RPM Training’s principal trainer, a foremost expert in automotive business development and customer service excellence.

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Nikolaos Maggos

Product Manager, AutoLeap

Leads the product team responsible for AutoLeap’s core workflows.

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Ryan Belote

Manager of Customer Success, AutoLeap

Ryan Belote is an accomplished professional with a strong background in business and customer success.

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Stephanie Soh

Chief Strategy Officer, The Institute for Automotive Business Excellence

Stephanie Soh is the Director of Customer Experience at AutoLeap.

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Sara Fraser

VP Business Development & Client Services, Haas Performance Consulting

Dynamic retail and management expert at Haas Performance Consulting, bringing fresh insights to automotive business and social media strategies.

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Tracy Capriotto

Director of Content/Producer, Remarkable Results Radio Podcast

Driving content innovation and production at Remarkable Results Radio, shaping the narrative of the automotive aftermarket.

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Get a Demo

Cassie Fields

Cassie Fields is President at AutoLeap. Previously, Cassie was the CEO for the Field Services Division at Xplor Technologies and the Chief Revenue Officer for FieldEdge and Service Autopilot. She is a Stevie Award winning, tenacious revenue leader passionate about enterprise value creation, cultivating our next generation of leaders and building data-driven, high-performing cultures. 

 

Cassie attended the University of Georgia and is an avid bulldog. She also has the distinct honor of graduating with a certificate from Harvard Business School’s Executive Education program. She’s been included in the Top 50 Women Leaders in SaaS by The Software Report, Top 100 U.S. Business Leaders by Business Leaders Magazine and won multiple Stevie Awards for her experience in sales, customer service and leadership.  

 

Cassie’s commitment to her business community is apparent in her choice to serve on the Advisory Council of the George Washington University School of Business. Her appetite for self-improvement and meteoric rise fuels her personal success story. But that’s only part of Cassie’s list of incredible achievements. She’s also deeply involved in helping raise the profile of women in business.

 

Since the sales industry is overwhelmingly male-dominated, Cassie’s personal goal is to help other women learn from her mistakes as well as her successes. She’s passionate about empowering and supporting women in their sales careers by being a mentor and thought leader for #GirlsClub, an organization focused on changing the face of sales through inclusion, outreach and impact. Through #GirlsClub, Cassie provides job training and contributes to the community as an invaluable resource for women at any point in their sales career. Cassie personally mentors two women outside of #GirlsClub in her spare time.

Greg Marchand

Chief Operating Officer, ShopPros

“G” Jerry Truglia

G is recognized by the US Environmental Protection Agency as one of the foremost OBD II experts, technicians, and trainers in the country. He achieved National Institute for Automotive Service Excellence (ASE) certification, won a golden wrench award and is one of 1900 ever to be certified as a “World Class Technician”. 

Jimmy Lea

VP of Business Development The Institute

Joe Marconi

Joe has over 40 years of automotive shop owner experience. In addition to being a multi-location owner of one of America’s most successful auto repair companies, he is a graduate of the Automotive Management Institute, an ASE Master Tech, and a recipient of the coveted CARQUEST Excellence Award, and the Putnam County NY Entrepreneurial Award. 

 

He has also served on the Car Care Council, the Tech Net Advisory Council, and the CARQUEST Advisory Council. In addition, he participated in developing the ASE Engine Performance Certification test and is a co-founder of AutoShopOwner.com. Joe is also a monthly columnist for Ratchet & Wrench magazine.

 

Joe recently sold his company but is still very active in the auto industry. He dedicates most of his time to working with Elite Worldwide as a business development coach, among other duties. As an Elite Worldwide Executive Council Member, he provides his professional insights on the ongoing development of Elite’s services, Quality Assurance Programs, staff and client training curriculums, and the creation of new services to serve the growing needs of the automotive industry. 

 

In addition, Joe presents many AMI-accredited courses for Elite and plays a leading role in developing other services, webinars, and seminars. Joe and his wonderful wife live in beautiful Patterson, New York.

Kevin Vaught

Executive Council Member Elite Worldwide

Maryann Croce

Business Coach, Small Biz Vantage

Michael Smith

EMBA, Chief Strategy Officer

Murray Voth

Owner & Principal Trainer, RPM Training

Nikolaos Maggos

Product Manager, AutoLeap

Ryan Belote

Manager of Customer Success, AutoLeap

Stephanie Soh

Stephanie Soh is the Director of Customer Experience at AutoLeap. Previously, Stephanie worked as the Senior Manager of Implementations at Greenhouse Software & FieldEdge prior to that.

 

Stephanie has leveraged her extensive project management and implementation experience to build a best-in-class onboarding experience for our users.

Sara Fraser

Sara Fraser is a millennial who has a love for life, travel, and connecting with other humans! 

 

She has over 15 years of retail and management experience, the last 6 of them as an office manager for a used car sales and service center.  To bring her customer service, marketing, and business knowledge to the automotive industry she joined the team at Haas Performance Consulting in 2018.  

 

Sara loves helping others grow and succeed and is excited to share her expertise on management and social media, her views on how and why the younger generations think and act, and how to work and manage a business within a multi-generational workforce.  

 

Most recently she keeps herself busy helping shop owners find and acquire the best talent out there to fit the culture of their shops.  When she isn’t working Sara spends her time attending theatrical productions, music festivals, concerts, advocating for human and animal rights, celebrating life in general and connecting with other people from all over the world.

Tracy Capriotto

Tracy Capriotto is the Director of Content and Producer for the aftermarket premier podcast, Remarkable Results Radio Podcast, and the Aftermarket Radio Network. She has been in the podcasting realm for 4 years and works with her father, Carm Capriotto. 

 

Tracy received “Best Media Outreach to Female Audience” Automotive Communications Award in 2022 by Women in Auto Care for her first solo podcast episode. Tracy is involved in various networking groups and travels to industry events, producing podcasts and supporting the goal of Advancing the Aftermarket.

William Norris

Content Manager, AutoLeap

Cindy Reason

Owner, Frontline Automotive

Ben Nemtin

Motivational Speaker & Author

Ben Nemtin is the #1 New York Times bestselling author of What Do You Want to Do Before You Die? and The Bucket List Journal. Ben is ranked the #2 Motivational Speaker in the World by Global Gurus and starred in The Buried Life, MTV’s highest rated show on iTunes and Amazon. As the co-founder of The Buried Life movement, Ben’s message of radical possibility has been featured on The Today Show, The Oprah Winfrey Show, CNN, FOX, and NBC News.

 

In his first year of university, Ben was unexpectedly hit with a depression that forced him to drop out. In an attempt to feel more alive, he created the world’s greatest bucket list with his three best friends. They borrowed a rickety old RV and crisscrossed North America, achieving the unthinkable. And most importantly, every time they accomplished a dream of their own, they helped a complete stranger cross something off their bucket list. From playing basketball with President Obama and having a beer with Prince Harry to reuniting a father and son after seventeen years and surprising a young girl with a much-needed bionic arm.

Clint White

Coach, CWI Coaching with Integrity

Stephanie Soh

Director of Customer Experience, AutoLeap

Cassie Fields​

President AutoLeap