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Revving Up Your Auto Shop: Mastering Sales, Inspection, and Customer Engagement
- Duration 55 minutes and 10 seconds
Guest Speaker
Clint White
Coaching with Integrity
Join us for an in-depth webinar tailored specifically for auto shop owners, service advisors, and repair technicians looking to enhance their sales process, streamline inspections, and elevate customer connections. In today’s competitive automotive industry, success hinges not only on technical expertise but also on effective communication and customer service.
In this webinar, we’ll dive into three crucial aspects:
- Sales Process Optimization: Learn how to turn inquiries into conversions and upsell services effectively. We’ll discuss strategies for identifying customer needs, presenting options, and closing sales while maintaining transparency and trust.
- Streamlining the Inspection Process: Discover best practices for conducting thorough vehicle inspections efficiently. From initial assessment to detailed reports, we’ll explore techniques to streamline your inspection workflow without compromising quality.
- Mastering Customer Engagement: Effective communication is key to building lasting relationships with your customers. Whether it’s over the phone, at the counter, or post-sale follow-ups, we’ll share tips for creating meaningful connections, addressing concerns, and fostering customer loyalty.
By the end of this webinar, you’ll walk away with actionable insights and practical techniques to enhance every stage of your auto shop’s operations, from attracting new customers to nurturing existing ones. Don’t miss this opportunity to drive your business forward and delight your customers at every turn!
Access for the on-demand webinar
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Meet your speakers
Clint White, owner of CWI, began his journey 28 years ago as an apprenticing technician in a small 2-bay shop. Over the course of the next two and a half decades, he has honed his technical, sales, and leadership skills by embracing the philosophy of “Never Stop Learning”. Clint is focused on excellence, whether it be coaching and training service advisors to sell with passion and integrity or working directly with shop owners to improve team accountability and streamline process implementation.
Clint White, owner of CWI, began his journey 28 years ago as an apprenticing technician in a small 2-bay shop. Over the course of the next two and a half decades, he has honed his technical, sales, and leadership skills by embracing the philosophy of “Never Stop Learning”. Clint is focused on excellence, whether it be coaching and training service advisors to sell with passion and integrity or working directly with shop owners to improve team accountability and streamline process implementation.
