Ask the Experts (Part 7): Shop Owners’ Industry Outlooks

How do shop owners feel about the state of auto repair? 

This was one of many industry outlook questions posed to shop leaders in AutoLeap’s 2022 State of the Auto Repair Report. Nearly 300 shop owners and managers completed a comprehensive survey on major auto repair topics. 

Check out other report insights from our Ask the Experts series here:  

Let’s learn what shop owners think about their presentation situations and future outlooks.

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Trends for shop sales

From a sales perspective, shops are trending in a position direction! Over half of survey respondents expected their 2022 sales trends to increase from the year before.

Context is important. The COVID-19 pandemic did affect 2021 sales figures. But this data shows that shops expect growth for their businesses on the horizon. 

Future industry outlooks

The auto repair industry has a bright future ahead, according to AutoLeap survey data.

Nearly three out of four survey respondents have a favorable or very favorable outlook on the industry over the next five years. Just 12% of respondents indicated they have an unfavorable outlook. 

What the experts say

  • On reasons for optimism: “I think what you are seeing is people are starting to travel again, going back to the office, and using their vehicles more. Therefore, they need to get their vehicles maintained. Overall, I am very impressed by this industry outlook data.” – Diane Freeman, President at the Automotive Aftermarket Retailers of Ontario (AARO)

  • On industry growth expectations: “I expect the automotive repair industry to continue growing over the next three to five years.” – Jeremy O’Neal, President, National Trainer & Spokesperson at 

Discover more industry survey results

Are you looking for more industry outlook data? AutoLeap’s 2022 State of the Auto Repair Industry Report has you covered. Download your copy today.

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