Case Study

Acclaimed Auto Repair Quadruples Sales, Boosts Shop Margins with AutoLeap

Discover how Acclaimed quadrupled shop sales and increased its average RO value by 135% with AutoLeap.

Region

Seattle, USA

Shop Type

Independent Repair

Using AutoLeap since

2021

Ready to start?

Transform your shop like Acclaimed Auto Repair Shop did. Your success story starts here.

About Acclaimed Auto Repair

Acclaimed Auto Repair first started as a passion project. Co-owner Barry Henthorn just needed a place to store his vehicles and work on them. He even considered turning the recently purchased property into a studio.

But then a funny thing happened: customers from the location’s previous shop kept walking through the door! That inspired Barry, his son and fellow co-owner Brandon Henthorn, and fellow co-owner and lead mechanic Casey Dmitriev to launch their own shop for real. They acquired the necessary business licenses and got started.

Fast forward a few years, and Acclaimed now runs an accomplished restoration and repair company. The Washington-based shop works on many custom and exotic vehicles, including popular brands like Corvette and Maserati. It even specializes in turning rotors, a unique service that is hard to find but essential for older vehicles still relying on a standard rotor.

Why Choose AutoLeap?

Before AutoLeap, the Acclaimed team documented its customer transactions with traditional pen and paper. As you can imagine, that soon led to problems managing day-to-day operations. Internal questions like “what are these receipts for?” and “where is their contact info?” began popping up.

Barry and his fellow co-owners recognized what was missing: a cloud-based, all-in-one auto repair shop management software. “We needed a way to know what money is coming in and where the jobs are,” adds Barry.

How AutoLeap Transformed Acclaimed Auto Repair

Pen and paper shop management

Streamlined, all-in-one software

Miscommunication between shop team

Seamless internal shop communication

Lack of organized documentation

Easy-to-access, organized repair orders

Missing receipts and customer contact info

Zero complaints from customers

With AutoLeap, we don’t look like a mom and pop shop. Our business looks like a professional operation.

Barry Henthorn

Co-Owner of Acclaimed Auto Repair

Immediate Impact

Signing up with AutoLeap paid immediate dividends for Acclaimed’s team. Barry says that the shop’s customers have appreciated the enhanced service they receive.

It didn’t take long for the Acclaimed team to recognize how streamlined and professional AutoLeap made their shop management. “Now that AutoLeap is implemented, it works really well. We can access any information we want to have,” adds Barry.

When a car now comes in, Acclaimed’s team can pull up the customer’s history, review past notes for complete context on the vehicle’s needs, and deliver exceptional service from there.

Since we started using AutoLeap, we’ve had absolutely zero complaints from customers.

Barry Henthorn

Co-Owner of Acclaimed Auto Repair

Favorite Features

The Acclaimed team uses many AutoLeap functions to run an efficient, streamlined shop. But specific features they use on a daily basis include:

Modern Shop Management Software Built for Auto Repair

Managing an auto repair shop doesn’t have to be complex. AutoLeap seamlessly connects scheduling, estimates, inspections, parts, work boards, reporting, and more.