Product Updates March 2025

Hey AutoLeap Pros!

We have many great new features coming your way this month, covering everything from the repair order, reports, security, and more. We’ve introduced a completely new estimate design to improve sales and delight customers, improved our Items Sold and Technician Summary reports, added service level profitability metrics, and added the ability to restrict users’ AutoLeap access to only when they’re on your shop’s wifi. This still doesn’t cover all of the features we’re launching, so be sure to read through all the updates below!

Feature How-To Videos are Available!

Check out the links below to see new How-to videos, created by request to help you easily learn how to use new features!

For the new beta features and improvements that we’ve launched, please reach out to us directly and we will be happy to help you try them out.

As with all releases, please refresh your browsers on your next login (by pressing Ctrl + F5 on Windows or Cmd + Shift + R on Mac), and remind your Technicians to do the same on their devices. Thanks!

NOW AVAILABLE

Enhanced Estimate and Invoice (beta)

Tell a story about the services needed in a beautiful and simple presentation

Customers approve services when they understand why the work needs to be done. With the new Enhanced Estimate, give your customers a clear and compelling presentation of the work you’re suggesting. Link concerns, inspection findings, and services to show how the customer’s initial worry was investigated, the issue was discovered, and a fix has been identified. All of this wrapped up in a professional, bright, and simple to understand package. This design continues through to the invoice, setting your shop apart from your competition.

See it in Action:

Next Gen Tire Storage (beta)

A vastly improved tire storage experience is here!

Just in time for the tire storage busy season, we have transformed the tire storage experience. Set up your tire storage packages and include a tire inspection to let customers know if their tires need to be replaced. Schedule customers for their appointment, see on the appointment itself if they have tires already in storage, and create an RO to swap their winters for their summers with the click of a button.

Whether collecting the tire details as a service writer or a technician, the experience has never been easier. Make sure to set up a new Tires In package in your Catalog to get started!

See it in Action:

Magic Part Lookup Enhancements

Find and order parts faster with added support for NexPart

Magic Part Lookup now supports Nexpart alongside PartsTech, giving you access to more supplier catalogs and enabling seamless online ordering. When ordering parts, vehicle and part details will be pre-filled automatically, eliminating manual entry. Just make sure to fill the vehicle’s VIN to guarantee the right part match.

We’ve also improved the Inventory lookup for better search performance. These updates ensure a faster, more intuitive experience, so you can spend less time searching for parts and more time servicing vehicles.

See it in Action:

Technician Summary Report Improvements

Better visibility into technician efficiency and productivity plus added filters in the Technician Summary by Worked Hours report

AutoLeap now enables you to view Efficiency & Productivity per technician, making performance assessment easier. Review how efficient your technician has been against the estimated hours for each job assigned to them, as well as how productive they are in the total amount of time they’re clocked in at the shop. Hours Billed and Hours Worked are also explicitly displayed for each technician in columns for better readability.

To refine labor hours tracking, you can now filter worked hours by RO Status. Additionally, if you want to pay your technicians only once they’ve completed work on the service assigned to them, you can now do so by choosing to view the worked hours data based on the Service Complete date type filter.

See it in Action:

Items Sold Report Enhancements (beta)

Smarter reporting for payroll, commissions, and sales insights

We have enhanced the report to make it easier to manage sales performance, optimize payroll tracking, and provide deeper business insights.

With added filtering options, you can now easily track performance and customize your reports to focus on the data that matters most. The new export and print options make it simpler to share and analyze key metrics, while improved drilldowns provide a clearer view of individual sales.

See it in Action:

Next Gen DVI Updates

More customizability and better formatting for green items

We have introduced additional functionality and customization options to our Next Gen DVI. You can remove the ability to mark all items in a section as checked and okay, as well as customize the section header names. Additionally, add photos, conditions, and notes even when an item is green to let your customers know their vehicle is in great condition, and to make it easier to sell services when their vehicle needs work.

See it in Action:

Service Level Profitability Metrics

See service level gross profit dollars, percentage, and gross profit per hour

Service level profit metrics help you ensure every service is priced competitively, but also meets your business goals. Use these metrics to see any services that are bringing down your repair order profitability, and tweak pricing to maximize your business performance. Choose whether service writers see gross profit metrics on every service, or easily access those metrics with the click of a button only when you need them.

See it in Action:

Geofence User Logins

Enhance security by requiring users to be on your shop’s wifi to access their login

Secure your data and ensure employees only clock in when they’re onsite by geofencing their user access. You must have a static IP address, so contact your internet service provider and have them provide one if you’d like to use this feature. From within settings, select the user you’d like to restrict and enter the shop’s IP address to restrict access. It’s as simple as that!

See it in Action:

Additional CRM Date Filters

View the CRM dashboard for whatever date period fits your business needs

When evaluating the success of new marketing campaigns or strategies, it can be helpful to track changes in key indicators from the start of the new campaign or strategy. Now, the CRM dashboard can be customized to any date range you need to help you see those impacts.

See it in Action:

Fixes

Fixed an issue where service names were not displaying on the drilldown of the Technician Summary by all Services report
Fixed a bug preventing users from editing some fields when adding a tire to inventory
Resolved an issue preventing certain filters from applying on the Sales and Profitability reports
Fixed a Global Payments bug that prevented the payment from posting in AutoLeap
Customers can now be searched on global search, the Repair Order, and Appointments by any phone or email (not just their primary phone or email)