Release Highlights
Product Updates August 2025
Hey AutoLeap Pros!
We have provided many exciting features and ongoing stability improvements this month—be sure to read through all the updates below!
As with all releases, please refresh your browsers on your next login (by pressing Ctrl + F5 on Windows or Cmd + Shift + R on Mac), and remind your Technicians to do the same on their devices. Thanks!
NOW AVAILABLE
Unified Statements for Fleet Accounts
Simplify Fleet Billing with Unified Statements Across Locations
You can now generate a single, consolidated statement for fleet customers serviced at multiple locations. This lets you streamline billing and accept one bulk payment—no more juggling separate statements or payments per shop. This new workflow saves time, reduces confusion, and makes it easier to manage your fleet accounts with confidence. Only AutoLeap users with access to multiple locations will see the option to create unified statements.
This new unified statement creation enables:
- Consolidated Statements: Generate a single statement showing outstanding invoices across all locations, with the associated location clearly listed per invoice.
- Role-Based Access: Store managers can view invoices from other locations but can only modify their own.
- Cross-Location Payments: Accept partial or full payments across multiple invoices and locations, with receipts showing invoice locations.
Next-Gen Work Board (beta)
Introducing a brand new design, new tagging system, and better card management
We’ve completely reimagined the Work Board to make it easier and more intuitive for service advisors to manage their daily workflow and for you to manage your daily operations. The updated design and new features are built to save time, improve visibility, and give you and your team the tools they need to move faster, communicate better, and best serve your customers.
- Enhanced Repair Order Details
Each repair order now displays technician progress, priority level (which are now standardized into five clear color-coded steps), the service advisor, total billable hours, and estimate totals—all right from the board. - Streamlined Layout & Navigation and Vehicle Photos
Collapse and expand columns to focus on the jobs that matter most. You can also display vehicle inspection photos directly on the Work Board and use a new fullscreen mode to hide the top navigation bar—perfect for display on a shop TV. - Smart Filtering & Search
Filter columns by raised flags with a single click, or search for a specific repair order and limit the board to just that result. - Improved Drag-and-Drop Experience
Moving repair orders between columns is now smoother, with clear animations that show exactly where each RO will land. - New Tag System for Better Communication
Easily create, apply, and favorite visual tags that reflect your workflow (e.g., “Oil Change”, “Waiter”, “Battery”). These help advisors quickly identify customer needs and set the right priorities.
These improvements were made with your daily workflow in mind. The new Work Board combines the power of the original with the polish and flexibility you’ve been asking for—making it easier than ever to keep your team in sync and your jobs moving forward.
See it in Action:
Service Sorting Preference
Control how services are ordered on your repair orders
You can now choose whether new services are added to the top or bottom of the repair order by default, giving you more control over how you present recommendations to your customers.
Configure this setting under Settings > General > RO (section within General). Services will appear in your chosen order across the internal Estimate, customer-facing Estimate, and final Invoice.
This small change helps you guide the customer conversation with a cleaner, more intentional service layout.
See it in Action:
IMPROVEMENTS
Appointment Request Details
Capturing more info from customers for Appointment Requests
What’s New in the Appointment Request Portal – Shops will now receive more structured and detailed appointment data, including per-service concerns and ZIP codes when available.
- Service-Level Concerns: Customers can now enter a specific concern or comment for each service they select. This ensures more accurate and detailed requests.
- ZIP Code Field: A new optional field allows customers to enter their ZIP/postal code when submitting an appointment request.
The way appointment requests appear in the calendar has been updated to reflect these new inputs, so Service Advisors and Admins can easily view and process them.
Require Part Number on Tires
Keep tire inventory organized with mandatory part numbers
You can now make part numbers a required field when adding tires to your inventory. This helps ensure every tire entry is complete and traceable, improving inventory accuracy and making it easier to manage parts across your shop.
Next-Gen DVI Enhancements
Improved workflow, faster image upload, new service writer functionality, and more
A series of user experience enhancements have been introduced which make digital inspections faster to complete, easier to understand, and more powerful for your entire team.
From improved image handling to better communication between technicians and service advisors, every update is designed to streamline the inspection process without adding complexity.
Here’s what’s new:
Technician-Friendly Improvements
- Longer Notes: Add up to 5000 characters in inspection notes for more detailed findings
- Image/Video Loading Animation: A new visual cue confirms when media is uploading, keeping techs informed
- Auto Image Compression: Large files are now compressed automatically before uploading to save time without sacrificing clarity
- Expandable Vehicle Images: Tap to enlarge vehicle overview images right from the main inspection screen
Enhanced Visibility & Workflow for Service Advisors
- Service Advisor Name Displayed: Clearly visible on the inspection screen, so it’s always clear who’s assigned.
- Inspection Report Quick View: Open the full customer-facing report with one click from the main inspection view.
- Automatic Inspection Status Update: When the RO is invoiced, the inspection status updates automatically to avoid manual errors.
- Inspection Completion Notification: Service advisors are notified immediately when a tech marks an inspection as completed.
- Activity Log Entries: Key inspection milestones (added, in progress, completed) are now logged in the RO timeline
Added Language Support
- French Custom Headers for Inspection Reports: Custom headers now support French, helping bilingual shops deliver a polished customer experience.
Improved Checklists
- Additional conditions, positions, and notes: Better data tracking on items like brake pads with more positional data (such as inboard and outboard pad measurements), enhanced canned notes, and additional conditions for commonly diagnosed issues.
See it in Action:
Admin Controls for Pricing & Discounts
Protect margins and enforce consistent pricing
Two new admin settings give you tighter control over pricing and discount behavior in your shop:
- Price Control in Repair Orders
Prevents users from editing prices on catalog items and fees. When enabled, price fields are locked and your pricing rules are fully enforced. - Discount Creation Control
Restricts who can create new discounts. Only pre-set catalog discounts can be used, and rounding is limited to 5% or $50. This helps maintain a disciplined discounting strategy.
These controls ensure your team sticks to your pricing rules so you can achieve your expected margins.
See it in Action:
Magic Part Lookup Enhancements
One-click ordering and comprehensive catalog matching
To improve part sourcing speed and accuracy, several updates have been made to the Magic Parts Lookup feature, enhancing how parts are matched, ordered, and filtered across suppliers.
- Multi-Supplier Catalog Matching: The system now pulls data from both Nexpart and PartsTech simultaneously, allowing matches from either platform to appear in your catalog or inventory results, no matter which supplier carries the part.
- One-Click Ordering Based on Preferred Integration: Users can now configure their preferred supplier (e.g., Nexpart or PartsTech) in settings, enabling one-click ordering from that supplier without needing to select from a drop-down each time.
- Improved Part Match Validation Using Classification Data: In addition to part numbers, the system now uses part classification data (e.g., “engine oil filter”) to validate matches, helping avoid incorrect matches where the same part number may exist across unrelated part types.
Together, these improvements streamline part lookup and ordering, reduce the chance of errors, and provide more comprehensive catalog matching for even faster repair order workflows.
See it in Action:
Adding New Services to Repair Orders after Invoicing
New customer-approved workflow for post-invoice changes
With this update, when a new service is added to an already-invoiced RO, the system automatically converts it back to the Estimate state. This allows your team to present the updated estimate to the customer for approval, before reissuing a revised invoice. The system also invalidates the old invoice and makes it impossible for the customer to pay the previous, invalid invoice.
This simple change brings clarity and control to post-invoice edits. Customers get visibility into what’s new, and your shop gets a clean approval trail without disrupting the existing workflow.
See it in Action:
DVI Reporting Enhancements
Improvements to the CRM Dashboard and Business Summary Report to ensure more accurate and actionable insights
In the Business Summary report, redundant data columns have been removed and tooltips were added to better clarify the business logic in the Service Advisor table. We’ve also improved the Inspection Completed logic in the Technician table now that there is a concrete mechanism in the app for marking an inspection fully complete.
The CRM Dashboard is now utilizing the new Inspection Completed data for better visibility into shop performance. Additionally, you can now filter Repair Orders to see only Invoices so data isn’t skewed by initial quotes or placeholder data that won’t become a true work order.
See it in Action:
Enabling Quantity Edits when Ordering from PartsTech or Nexpart
Edit quantities directly in the quantity field of the item modal
You can now easily edit the quantity for items sourced from PartsTech and NextPart directly from the item modal. This functions just the same as editing the quantity in the quantity column. Also “Default Quantity” has been renamed to “Repair Order Quantity” when the item modal is accessed via the Repair Order, and we’ve made it easier to edit the quantity when adding items to Inventory.
See it in Action:
