First Ever AI Receptionist for Auto Shops

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Product Updates

Stay in the know with new AutoLeap features, enhancements, and more.

October 24, 2025

NOW AVAILABLE

Printing Tire Storage Stickers via QZ Tray (Beta)

Improved Tire Storage Sticker printing experience

Printing tire storage stickers is now advanced and better than ever — no margin setup, no manual formatting, no guesswork.

 

With our new printing experience powered by QZ Tray, once your printer is connected, just click Print and your sticker comes out — perfectly formatted, every time.

What stands out?

 

  • No manual adjustments — margins, orientation and layouts are pre-set
  • Minimal clicks
  • Direct-to-printer printing in one click
  • Smart setup and print UI that’s simple, intuitive, and built to work right out of the box

Set it up once. Print effortlessly everyday. It’s that simple.

See it in Action:

Magic Fill for Parts

Quickly fetch part name from the part number

Enter the Part number and use the Magic Fill button to fetch the part name, speeding up the process for creating new parts.

October 21, 2025

NOW AVAILABLE

AutoLeap AI Receptionist (AIR)

Introducing The Industry's First Ever AI Receptionist to Handle Calls After Hours & On Weekends

Experience Our AI Receptionist in Action

Seamlessly set up your own AI receptionist with the voice, tone and languages you prefer. Customize when it answers and what it says when a customer calls in. You can also call on 1-888-658-0980 to experience AutoLeap AIR on your phone.

Available
AI Receptionist
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On call with

AI Receptionist
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      Scan the QR code to experience AutoLeap AIR on your phone.

      How does AutoLeap AIR work?

       

      • Instantly answers customer calls with shop-specific information.
      • Shares pricing for common services like oil changes or tire rotations.
      • References your regular and holiday hours to give accurate availability.
      • Forwards calls to a live advisor when needed during business hours.
      • Provides custom directions and local landmarks to help customers find your shop.
      • Recognizes existing customers with SuperCallerID, linking calls to names and emails automatically.

      What’s next
      We’re expanding SuperCallerID to include vehicle details, highlight overdue maintenance, and simplify every conversation with richer context. These upgrades will make AutoLeap AIR even smarter and more connected to your shop’s workflows in the months ahead.

      Advanced Oil Sticker Printing is Here! (Beta)

      A printing experience that provides more control and flexibility

      We’ve launched a brand-new Advanced Oil Sticker Printing experience that gives you more flexibility, control, and accuracy than ever before. You’ll now have the option to upgrade from the legacy setup at your own pace—with no disruption to your current workflow.
      With the new Sticker Setup Wizard, you can customize stickers with multiple sizes, label types, QR codes, and more—plus preview and test-print before going live. You can also set default service intervals in settings, which will automatically populate when printing stickers—making it faster and more consistent for your team.

      Printing is powered by a faster, more reliable engine with QZ Tray integration (with web-based fallback), and supports popular printers like Zebra and Godex.

      See it in Action:

      Final invoice + Review Request

      A quick method to share the final invoice with the customer

      With this update, you can now send a final invoice, receipt, and review request to customers in a single email after marking an order as paid. The email features an updated subject line reflecting both the invoice and review request, and provides direct links for customers to view their web invoice and complete a review.
      The email includes two attachments: the final invoice PDF and the most recent receipt. You also have the flexibility to send only the review, the review with the invoice, or just the invoice as needed.

      See it in Action:

      Vehicle Transmission Speed and Manufacturer Code

      Transmission information in the application is now more detailed and accurate

      When adding a vehicle, AutoLeap will automatically fetch and display Transmission Speed (e.g., 4-speed, 6-speed, CVT, etc.) & Manufacturer (MFR) Code, which identifies the exact transmission model. This makes it easier to ensure users always order the right parts for the vehicle. Previously, the system only displayed whether a vehicle had an Automatic or Manual transmission, which sometimes required going outside AutoLeap to find more detailed transmission information.

      See it in Action:

      New Item Categories and Tags (Beta)

      Shops can now self-label items (parts, tires, labor, fees, discounts) and Canned Services with multiple tags for greater flexibility

      A new Tags system is introduced to replace the legacy single-select Category field across catalog items, reports, and canned services. This includes:
      • Seamless transition from Categories to Tags – All legacy Categories have been shifted into Tags, so shops retain their existing data with zero disruption.

      • Flexible daily use – Tags let shops label and organize items (parts, tires, labor, fees, discounts) in ways that fit their own workflows. Shops can now search, filter, and group items more effectively, and adapt labeling for use cases we can’t predict today.

      • Future-ready categorization – This shift was a necessary step to support the launch of Part Classification, which introduces Product Information Exchange Standard (PIES) compliant categorization(Category → Sub-Category → Sub-Sub Category). This global standard ensures item data is structured, recognized, and interoperable across the industry, helping shops maintain cleaner catalogs and stronger reporting accuracy.

      See it in Action:

      New Parts Modal

      We’ve completely redesigned the Parts Modal to deliver a cleaner, faster, and more user-friendly experience.

      What’s New

      • Modern UI: A fresh, sleek design that enhances readability and aligns with our latest design system.
      • Improved Layout: Clear structure and intuitive navigation make it easier to find and edit part details.
      • New Fields – Brand & Product Line: Easily add or view Brand and Product Line information directly in the modal, providing richer data context for every part.
      • Better Accessibility & Usability: Improved spacing, font hierarchy, and input responsiveness for an effortless workflow.
      The new modal reduces clutter, speeds up part entry, and ensures consistency across product data — all while looking great.

      SMS Credits for Marketing Campaigns

      Introducing SMS Credits for Marketing Campaigns

      We’re excited to roll out SMS Credits — a new way to manage and track your campaign messaging more efficiently through the CRM module.
      Each CRM subscriber now receives 5,000 free SMS credits per month for promotional campaigns. These credits refresh every month and ensure fair, cost-effective use of SMS while giving you better visibility into your marketing activity.
      If you need to send larger campaigns, you can easily buy additional credits directly from the CRM. Purchased credits roll over month-to-month, so nothing goes to waste.
      You’ll also have credit usage logs showing all campaign launches, purchases, and balances — giving you full transparency and control over your messaging costs.
      This update helps you send smarter, scale easily, and stay in control of your communication spend. The rollout will happen in phases, starting with CRM users over the next few weeks.

      See it in Action:

      IMPROVEMENTS

      Appointment Request Portal Improvements

      Usability Enhancements and Streamlined Calendar Experience

      We’ve made several usability enhancements to the Appointment Request Portal to streamline the calendar experience and reduce friction when handling incoming appointment requests.

      Sidebar Now Collapsible with Pending Count

       

      • The appointment request sidebar on the calendar screen can now be collapsed to give more screen space.

      • When collapsed, users will see a sidebar icon and counter badge indicating the number of pending appointment requests (not declined or acknowledged).

      • This ensures visibility without taking up unnecessary space when no action is required.

      Smarter Appointment Request Toggle Behavior

       

      • The “Appointment Request” checkbox controls visibility of appointment request data in the calendar.

      • If a user has unchecked this checkbox, in “day” view of calendar, the appointment request column will no longer appear.

      • Now, if a user clicks on an appointment in the sidebar while the checkbox is off, the system will:
        • Automatically check the box, and
        • Open the appointment details directly.

      Quick Tire Quote Enhancements

      Streamlined workflow with fewer clicks

      We’ve streamlined the Quick Tire Quote workflow to get you quoting faster. We’ve reduced clicks throughout the workflow: tire quantities auto-populate to your first primary warehouse, delivery options expand and default automatically, and you can now create repair orders with just a customer selection (no vehicle required).

      Sales Updates – Tax-Free View

      Sales exclusive of tax are now easier to track

      The Dashboard now shows sales without tax, and the Sales report highlights untaxed totals more clearly—making it easier to analyze true sales performance.

      Deleting Items from NexPart Cart in AutoLeap

      Improved Parts Ordering and Cart Management

      We’ve made it easier for shops to manage items across NexPart and PartsTech carts. Previously, PartsTech items could only be deleted through the service line, while NexPart items could not be deleted from within the application, requiring users to go directly into NexPart to clear their carts. The new update streamlines this experience by allowing users to remove NexPart items from both the service line and the cart, and to delete PartsTech items directly from the cart as well as the service line. We’ve also improved the user interface in the delete item modal to provide better context when an item can no longer be removed, ensuring a smoother and more intuitive workflow.

      See it in Action:

      New Discount Experience (Beta)

      Refreshed discount and RO experience with modern design and better usability

      Modernized Discount View: Cleaner layout, clearer sections, and a simplified category selector. The discount view now matches the look and feel of other item views like Parts and Tires.

      RO Fee & Estimate Rounding Enhancements:

      We’ve improved the readability and consistency of Discounts and estimate rounding experience:

      • The RO Fee dropdown and Estimate Rounding totals now appear in a larger, clearer format for easier review.

      • The Order-level Discount modal has also been updated with the same refreshed design, ensuring a consistent user experience across related workflows.

      See it in Action:

      Performance Enhancements

      Ongoing Performance Optimization for Key Workflows

      Launching and loading repair orders has been improved to reduce memory usage when building out the repair order. Reducing memory usage helps ensure the web browser performance doesn’t decrease as more data is added to the repair order.

      Improved Error and Success Message Handling

      Clearer, Actionable Pop-Up Messaging

      Alerts and Success messages are now shown in the bottom center of the screen to avoid blocking any key workflows like Save and Next buttons. We have also updated the styling and messaging to make the information clearer and easier to read. Lastly, we’ve added auto-scroll functionality to error fields in the Part and Tire modals for better usability.