Barry Henthorn and the team at Acclaimed Auto Repair initially launched their Washington-based repair and restoration shop using traditional pen and paper. But soon confusion around managing customer receipts and contact brought them to a key realization: they needed a cloud-based shop management system.
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That’s where the successful partnership with AutoLeap began. Let’s cover some highlights from Acclaimed’s customer story and learn about their experience using AutoLeap.
The AutoLeap experience
AutoLeap gives fellow co-owner and lead mechanic Casey Dmitriev every resource he needs to keep repair orders organized. Specifically, he loves AutoLeap’s work board feature. “In just a few clicks, I know everything that’s going on with every invoice and car in my shop,” adds Casey.
Features like the work board and AutoLeap’s customer communication functionality have enhanced service in the shop. Barry notes that since signing up with AutoLeap, the Acclaimed team has received zero customer complaints.
Results with AutoLeap
The proof is in the numbers. With AutoLeap, Acclaimed has:
- Increased its shop sales by 4X
- Increased its average repair order value by 135%
- Boosted the number of customers serviced by 57%
- And much more
» Looking to transform your shop? Discover how AutoLeap can help.
Closing thoughts
Read our full customer story for the complete details on Acclaimed’s shop management experience with AutoLeap.
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