Ask the Experts (Part 8): Shop Owners’ Business Profiles

How many service bays does a typical shop feature? What does a shop’s daily car volume look like? 

If you have questions about the profile of a typical repair shop, you aren’t alone! Thankfully, AutoLeap’s 2022 State of the Auto Repair Report provides answers. 

This industry-leading benchmark report features survey responses from nearly 300 shop owners and managers across the US and Canada. 

In this series, we reviewed: 

Let’s go over some shop profile survey data and gather some takeaways. 

» Want to grow your auto repair business? Click here to schedule a demo.

Types of auto repair shops

AutoLeap’s survey data reveals the most common types of shops in aftermarket automotive repair. 

Independent repair shops lead the charge by a wide margin. Two thirds of our survey respondents were independent repair shop owners or managers. 

Specialty shops and repair franchises are less common in the industry. Just 19% of survey respondents lead speciality shops, while 14% lead franchises. 

“This data confirms that most shops are small shops,” says Chris Cotton, owner of AutoFix Auto Shop Coaching. 

Number of shop service bays

Our report also found that most auto repair shops operate with few service bays. Almost 60% of survey respondents run a shop with five or fewer bays. Just 14% of shops participating in this survey work with 10 or more service bays. 

» Want to learn more about trends in the aftermarket automotive industry? Click here to read our benchmark report.

Number of vehicles serviced per day

AutoLeap’s benchmark report also paints a clear picture of the daily efficiency in typical auto repair shops. 

We found that nearly one third of shops service five cars or fewer per day. Meanwhile, the median shop services 10 vehicles. 

What the experts say

  • On shop sizes: “This data confirms that most shops are small shops. The bulk of these shops feature three service bays or less. However, we are seeing bigger shops built and I think it is going to continue that way.” – Chris Cotton, Owner of AutoFix Auto Shop Coaching

  • On specialty shop growth: “I think in the next three to five years, you are going to see specialty shop growth explode. It wouldn’t surprise me if that number moves more towards a 40% range [from 19% today]. This is because cars are becoming harder to work on. There are certain cars, if I don’t specialize in them, I don’t want to touch them.” – Jeremy O’Neal, President at AdvisorFix and Shop Owner

» Want to grow your auto repair business? Click here to schedule a demo.

Discover more in our benchmark report

Are you interested in more aftermarket industry trends? AutoLeap’s 2022 State of the Auto Repair Industry Report features shop leader survey data on the topics you care about! 

Auto Repair Shop Management Software

AutoLeap is a powerful all-in-one auto repair shop software that helps to keep complete track of your business – from scheduling appointments to managing technicians and generating invoices.

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