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Every minute is crucial for a thriving auto repair business. But despite all their efforts, shops often lose out on revenue from missed customer calls or when customers fail to show up for scheduled appointments.
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Dua Fatimah
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- Tips
During Greg Marchand’s 15-year tenure at Toyota, he noticed something—most auto repair shops focus solely on the sales process. And ...
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- Business Advice
So you’ve put the hard work in to start an auto repair shop. But have you considered everything you need ...
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- Business Advice
You just completed a new customer’s first service appointment at your auto repair shop. Everything went well and your customer ...
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- Tips
As an auto repair shop owner, you always aim to provide the best services to your customers. Giving your technicians ...
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What’s the first voice your customers hear when they call you? Who do they interact with over email and text? ...
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- Business Advice, Tips
Technology has transformed how automotive service mechanics and technicians look at their tasks. Smartphones have allowed nearly every user the ...
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- Tips
The ever-changing auto repair industry requires mechanics and shop owners to stay updated with the latest news and techniques. This ...
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- Business Advice
Traditional advertising and word-of-mouth referrals remain effective forms of marketing for auto repair shops. However, digital visibility and a strong ...
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- Business Advice, Tips
Good auto mechanics are an asset for any shop. They can, quite literally, make or break your customers’ cars, and ...
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