November 18, 2025
NOW AVAILABLE
Inventory Level Report Enhancement – Tags Support
Enhance inventory insights with tag visibility, filtering, and export options.
- A new Tags column is now displayed immediately after the Category column in the Inventory Level Report. All tags associated with each inventory item are shown for quick reference.
- Users can Search for tags within the filter list, select one or more tags to filter items by tag associations and view all tags available in the shop’s catalog.
- Tags can be exported
- Tag updates (create, edit, delete, associate, or remove) are reflected automatically in the report and filters with minimal delay.
- Deleted tags are removed from all relevant items and filter options.
- Renamed tags update instantly across all views and exports.
- New or removed tag associations update dynamically in near real-time.
Why this matters:
This update makes it easier to organize, filter, and analyze inventory data based on tags—helping teams find related items faster, generate more focused exports, and maintain accurate, real-time insights across catalog updates.
See it in Action:
Improved Sales (excl. Tax) Display
View exact Sales (excl. Tax) values directly in your Sales Report
- The Sales (excl. Tax) value now displays up to two decimal places beside the KPI bullets, in addition to the donut chart.
- Previously, the donut chart only showed a rounded value, making it difficult for stores to view the exact sales figure.
November 11, 2025
NOW AVAILABLE
New User Permission Setting - Eligibility to Edit Catalog & Inventory Cost
Control service advisor access to cost changes
To ensure transparency, we’ve introduced a new permission setting ‘‘Allow user to make cost changes on Repair Order’ available within the ‘Users’ section of settings.
This setting determines whether service advisors can modify item costs across the platform:
- When enabled: Service advisors can change an item’s pre-set cost while creating or editing a Repair Order or catalog item
- When disabled: Service advisors cannot modify an item’s pre-set cost while creating or editing a Repair Order or catalog item
This permission can be granted by an admin to another admin or to a service advisor
By default, this permission is enabled for all existing tenants. If you wish to adjust this, you can do so anytime in Settings → Users → Repair Order → ‘‘Allow user to make cost changes on Repair Order’
UX Improvements to ‘Finish Editing’ and ‘Save’ Button CTAs for Users with ‘Lock RO to Prevent Concurrent Edits’ Enabled
Added loader and visual feedback during save or finish actions to inform user which action is currently in progress
To make the process of editing and saving a Repair Order (RO) efficient, we’ve introduced a small but impactful UX enhancement, when a user performs an action using either the ‘Finish Editing’ or ‘Save’ button, a loader will now appear on the button being used, while the other button will be greyed out.
For example, if a user clicks on ‘Finish Editing’, a loader will display on that button, and the ‘Save’ button will remain disabled until the RO has been successfully saved.
Appointment Request Improvements
Stay focused with clearer filters and improved appointment request experience
We’ve made a few quick enhancements to help shops manage appointment requests more easily:
- New Filters: Quickly view Confirmed, Pending, or Declined requests
- Sidebar Update: Cleaner layout with separate checkboxes for Pending (always on) and Declined
- Better customer communication: The appointment request form now clearly indicates it’s an appointment request on completion screen, reducing confusion with booked appointments